Privacy Policy

1. Introduction

Distinct Rentals North America ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Application Data: Employment status, income range, household size, and pet information submitted through rental applications.
• Communications: Messages sent through our contact form or via email.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Process rental applications and manage tenancies.
• Respond to inquiries and provide customer support.
• Send notifications about available units to waitlisted individuals.
• Improve our website and services.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and managing properties, subject to confidentiality obligations. We may also disclose information as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Application data is retained for the duration of the tenancy plus any legally required retention period.

7. Your Rights

Under applicable privacy legislation, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Distinct Rentals North America Inc.
Contact us through our website